Client
Port Nelson
Quay Connect
Services
User Research
Design
Web Development
Digital Strategy
Product Design
Integrations
Umbraco CMS
Customer Portal
Visit
A digital supply chain tool that provides exporters and their customers greater visibility of their goods warehousing and movements throughout the distribution chain.
Exporters in Nelson and Marlborough, along with their international customers and shipping providers, have limited visibility of what stock is available and the movement of this stock through the distribution chain.
To solve this, we partnered with Port Nelson and Augen Software Group to design and build Pelorus.
We employed a user-centred web design approach to discover user needs, behaviours and problems
As wine is the largest export leaving the docks at Port Nelson, it made sense that this industry become the initial focus for improving visibility throughout the export journey.
To gather user requirements; we interviewed and observed users at:
Quay Connect (Port Nelson’s main warehousing and logistics hub)
Spy Valley Winery
Central Express Limited
Port Nelson’s Container Terminal
An intuitive system that gives users total visibility over their goods while in transit.
After distilling this research into user profiles and stories, we workshopped, prototyped and tested ideas with users to ensure the solution was something they would use and value.
The outcome delivers on-time notifications from pick-up to storage. Monitoring and management is straightforward and transactions are kept secure with end-to-end cargo-chain security.
An Agile approach
Taking an agile approach to the development of Pelorus allowed a proof-of-concept to be trialled and launched quickly, while being flexible enough to accommodate changes, new features, and on-board new industries.
Outcomes
An intuitive system that gives users total visibility over their goods while in transit, with on-time notifications from pick-up to storage. Monitoring and management is straightforward and transactions are kept secure with end-to-end cargo-chain security.
Through a collaborative and an agile approach, the team was able to design and develop the solution for Pelorus quickly, while being flexible enough to accommodate changes, new features, and on-board new industries. This led to a successful collaboration that delivered on the Pelorus's objective of greater visibility throughout the supply chain, providing exporters and their customers with a greater visibility of their supply chain.