Client
Aurora Energy
Services
User Research
Design
Web Development
Digital Strategy
Integrations
Umbraco CMS
Visit
Embarking on a transformative collaboration, we joined forces with Aurora Energy to enhance their digital presence and elevate user experience.
Combining our web design and development expertise with Aurora Energy's commitment to innovation, we crafted a dynamic online landscape that not only reflects dedication to excellence but also sets new standards for user engagement in the energy sector.
Project Scope
During the define phase of this transformative journey emerged a key feature: the "Outages Map " with a "Geo Picker". This innovative feature enhances user experience by providing an interactive and visually captivating way to locate outages and major work areas undertaken by Aurora Energy. Additionally, the creation of an open and transparent section addressed the need to engage with stakeholders and customers on Aurora Energy's activities.
We guided Aurora Energy through an extensive user testing process. This collaborative effort aimed to ensure optimal outcomes and helped us make choices aligned with the preferences and needs of Aurora Energy's diverse customer base.
Aurora Energy, recognising the need for transparency, asked us to create a Document Library for public information and disclosures. Equipped with user-friendly filters and search functionalities, this section facilitates the seamless sharing of essential information.
Outages Map
Visual representation: The map serves as a visual representation of the geographic locations of major projects undertaken by Aurora Energy. It allows users to see the distribution and concentration of these projects across a specific area.
Intuitive navigation: Users can navigate the map easily, exploring different regions and gaining insights into the scope and impact of each major project.
At-a-glance information: The map provides at-a-glance information about the locations, types, and statuses of major projects, offering a comprehensive overview of Aurora Energy's initiatives.
Geo Picker
Interactive selection: The Geo Picker is an interactive tool that allows users to select specific geographic points or areas on the map. This feature enhances user engagement by enabling them to actively participate in the exploration process.
"From the expertise shown during the discovery phase, the excellent work done on the visual design and UX, and the tight project management, Effect collaborated with us to ensure we delivered a website designed for our customers."
Terri Sinclair, Digital Communications Specialist
Aurora Energy
Detailed Information
Once users make a selection using the Geo Picker, detailed information about the chosen location will show. This may include the project details, incident number, estimated start and end times, and any relevant updates. There are also options for “global” notifications to allow for region wide notifications.
User-Friendly Interface
The Geo Picker is designed to be user-friendly, ensuring that users—whether they are industry professionals or the general public, can easily interact with and extract valuable information from the map.
Enhanced Visualisation and Navigation
By combining the Outages Map with the Geo Picker, users gain a geospatial context for Aurora Energy's initiatives. This not only enhances the visualisation of project distribution, but also facilitates a deeper understanding of their geographical impact.
Efficient Exploration
Users can efficiently explore and analyse major projects by selecting specific regions or points on the map. This targeted exploration contributes to a more streamlined and user-centric experience This is all driven by the Aurora Outage Management System. We built a site which retrieves outage information to display it. We also continuously monitor any failures to retrieve that information.
Document Library
Utility websites often contain information that they are required to share with the public or specific stakeholders. These disclosures might include financial reports, regulatory filings, environmental impact statements, or other important information that affects customers, investors, or the general public. The need for a transparent way of sharing that important information was required, so we created a Document Library for public information and disclosures, with easy-to-use filters and search disclosure pages.
The user testing process garnered overwhelmingly positive feedback.
The introduction of the Document Library and disclosures section further contributes to transparency. The Outages Map with a Geo Picker emerges as a powerful tool, seamlessly blending data visualisation, interactivity, and geospatial information.
This innovative web solution not only meets the demand for detailed information but also fulfils the desire for a visually compelling presentation, contributing to a more informed and immersive user experience.